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It is 1-6 business days. I have already made my purchase. Please check the confirmation we sent to your email to know the estimated delivery date when you will receive your product. I HAVE NOT MADE MY PURCHASE YET You can know the estimated delivery time by adding the product to your shopping cart and entering your zip code. Remember that the delivery time depends on different factors: Product characteristics (weight, dimensions). Distance between the shipping location and the delivery location. Shipping company. Type of shipping chosen: regular or express Exclusive service of Caxa Amaranto When you make your purchase, you can choose between regular shipping or express shipping. With the latter, your product will arrive in a shorter time than the one established by paying an extra amount in the shipping cost. Please note that this option does not apply to all products. Please note that international orders may take up to 40 business days to be delivered with standard shipping or 5 to 10 business days if you chose express shipping.

If you received a product different from the one you ordered, please do not open it and return it as soon as you have received it. It is very important to us that you are satisfied with your product. Therefore, when you make the return, let us know how you would like us to proceed: Sending you the correct product. Sending you a different product. Initiating the process of your refund.

Please reject the delivery; the courier will give you a report where you can write the reason for the rejection. We regret that your product did not arrive in good condition. If you require a return, follow these simple steps and we will help you resolve this situation as soon as possible: Within a maximum period of 2 business days after receiving the order, take photographs so that the product can be clearly perceived and send them to info@caxamaranto.com. Indicate in the subject: "Received damaged product" and your order number. We will contact you approximately 24 hours after receiving the photographs to send you the courier guide or schedule the collection of the product (as the case may be), and to inform you about the next steps to follow.

IF YOU HAVE NOT YET RECEIVED AN EMAIL AND/OR SMS CONFIRMING THE SHIPMENT Yes, you can cancel without any problem. To do so, you need to contact us. You can choose the means you prefer, whether by phone, email, chat, or even through our social networks. We will help you cancel your order. IF YOU RECEIVED AN EMAIL AND/OR SMS CONFIRMING THE SHIPMENT Unfortunately, we will not be able to cancel as your order is already on its way. However, at Caxa Amaranto we do not make changes.

Yes, at Caxa Amaranto we guarantee 100% security of your payments. When paying with your credit or debit card, all your information is encrypted using the best 256-bit Secure Sockets Layer (SSL) protection system. So you can rest assured, we do not store any card data.

For your convenience, at Caxa Amaranto we have various reliable, fast, and secure payment methods: Credit Card (without option for monthly payments), Debit Card, PayPal, Bank Deposit.

It is necessary that you are registered with the SAT, be a natural or legal person and have the following information: Name or business name RFC with homoclave Fiscal address

At Caxa Amaranto we make deliveries to all states of the Mexican Republic, however, there are some postal codes where, at the moment, courier services do not have coverage. But don‘t worry! In case your delivery cannot be completed due to this situation, we will contact you.

If the estimated delivery time has not been met, please contact us at 75767084 or send an email to info@caxaamaranto.com.mx to resolve the issue.